Return & Refund Policy

Return Eligibility

[PLEASE CONFIRM: return window, e.g. 7 days from delivery] Customers may request a return within the return window confirmed by Rang Beraagi, provided the product meets the conditions in this policy.

To be eligible for review, an item should be:

• Unused, unworn and in its original condition.
• Returned with original packaging, tags and any accessories received with the product.
• Accompanied by the order number and proof of purchase.

Items that show signs of wear, damage after delivery, alteration or improper handling may not qualify for a return, subject to applicable law.

Items That May Not Be Returnable

For hygiene, product-condition or other stated reasons, certain items may be excluded from return or exchange. [PLEASE CONFIRM your exclusions before publishing.]

If your store applies exclusions, list them clearly here. Any exclusion will be subject to applicable consumer-protection law and will not limit a customer's legal rights.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or different from what you ordered, contact us as soon as reasonably possible after delivery.

Please include your order number, a short description of the issue and clear photographs of the product and its packaging. We will review the information and advise you on the next steps, which may include a replacement, exchange or refund as appropriate.

How to Request a Return

To start a return request, email rangberaagi@gmail.com with the subject line “Return Request — Order #[Your Order Number]”.

• Share your order number and the item you wish to return.
• Tell us the reason for the request and attach photographs if the item is damaged, defective or incorrect.
• Wait for our instructions before shipping anything back.

Please do not send an item to an address before your return request has been reviewed and return instructions have been provided.

Return Shipping

[PLEASE CONFIRM who pays return shipping.] State here whether return shipping is paid by the customer or by Rang Beraagi, and explain any exceptions for damaged, defective or incorrectly supplied products.

We recommend using a trackable shipping service and keeping proof of dispatch until the return is resolved. Unless applicable law requires otherwise, Rang Beraagi cannot be responsible for a return parcel that is lost in transit before it reaches us.

Refunds

Once a returned item is received and inspected, we will notify you whether the refund request has been approved or declined. If approved, the refund will be initiated to the original payment method where possible, or handled through another agreed method where necessary.

[PLEASE CONFIRM refund processing time, e.g. 5–10 business days after approval.] The time it takes for the funds to appear in your account may also depend on your bank, card issuer or payment provider.

Any shipping charges, COD fees or other charges will be treated according to the policy disclosed at purchase and applicable law.

Exchanges and Replacements

[PLEASE CONFIRM whether exchanges are offered.] If exchanges are available, they will depend on product condition and stock availability. If the requested replacement is unavailable, we will contact you to discuss the available options.

Order Cancellations

If you need to cancel an order, contact us as soon as possible at rangberaagi@gmail.com. Cancellation may not be possible once an order has been processed, packed or dispatched.

If an order has already been dispatched, please follow the return process above, where applicable.

Policy Updates and Consumer Rights

Rang Beraagi may update this policy from time to time. The version published on this page will show the current policy. Updates will not remove rights that customers have under applicable law.